Make the Switch to run.events
December 5, 2024 • 3 min read • By Nicholas Royal, Customer Success
A Seamless Transition for Your Events
Make the Switch to run.events
A Seamless Transition for Your Events
Upgrade in 5 Easy Steps:
✅ Step 1: Assess and Plan
Start with a strategic assessment of your current event platform. Our migration specialists will help you identify critical data, workflows, and customizations that need to be transferred. We’ll develop a comprehensive plan that aligns with your business goals and event calendar to ensure minimal disruption.
💡 Tip: Already selling tickets? Our specialized migration tools ensure all active registrations and tickets transfer seamlessly - your attendees won’t experience any interruption.
✅ Step 2: Seamless Data Migration
Our expert team handles the migration of all your valuable event data with precision and care. We transfer attendee records, event history, tickets, and custom fields while maintaining data integrity. Our rigorous verification process ensures nothing is lost or duplicated during the transition.
💡 Tip: No need to worry about historical data - we preserve all your past event information and reporting metrics for continued analytics and insights.
✅ Step 3: Customize and Configure
We’ll configure run.events to match your specific requirements and brand identity. From custom registration forms to unique workflow automation, we’ll set up the platform to enhance your event management processes. We’ll also integrate with your existing tech stack - including CRM, marketing tools, and payment gateways.
💡 Tip: Enhance your events with our Event Web Site service that creates professional, branded event sites directly connected to your registration system.
✅ Step 4: Test and Train
Before going live, we conduct comprehensive testing to ensure everything works perfectly. Your team will receive personalized training sessions tailored to their specific roles and responsibilities. We provide detailed documentation and hands-on practice opportunities in a safe test environment to build confidence with the new system.
💡 Tip: Our client success team creates custom training plans based on your team structure and previous platform experience to accelerate adoption.
✅ Step 5: Launch with Confidence
When it’s time to go live, our launch team provides dedicated support to ensure a smooth transition. We monitor the system closely, address any issues immediately, and help optimize your setup based on real-world usage. Your designated success manager remains available for questions and guidance as you fully embrace the run.events platform.
💡 Tip: Consider a phased launch approach by migrating one event type first before transitioning your entire portfolio. This builds team confidence and allows for process refinement.