The Challenge: Managing Large-Scale Registration

As the European Cloud Summit (ECS) continued to grow, organizers faced a crucial decision: should they continue handling check-ins internally or partner with a professional platform to streamline the process?

• Critical decision between handling check-ins in-house or working with professionals
• Need to ensure efficiency and minimize check-in times without sacrificing control
• Registration is the first touchpoint for attendees and needed to be quick and easy
• Event scale was growing, requiring more sophisticated solutions
• Balancing operational efficiency with a high-quality attendee experience

The Solution: All-in-One Event Management with run.events

After evaluating several options, ECS chose run.events as their all-in-one event management platform, with a particular focus on optimizing the check-in experience for their 3,000 attendees.

• Self-Service Check-In:
  Attendees used One World Rental's high-quality self-check-in kiosks, integrated with run.events, to check in and print badges in under eight seconds
• Efficient Badging System:
  Through run.events' badging features, ECS printed 3,200 badges during the summit, with around 200 badges exchanged seamlessly when needed
• Seamless Integration:
  run.events' platform handled badge printing, check-in, and attendee flow, eliminating wait times and setting a positive tone
• Operational Benefits:
  With check-in times reduced to seconds, ECS staff could focus on other critical aspects of event management
• Complete Event Management:
  Beyond registration, the platform provided comprehensive management tools for the entire event lifecycle

The solution focused on efficiency and attendee experience, creating a memorable first impression

The Results: Enhanced Event Experience and Operational Efficiency

ECS's adoption of run.events' all-in-one platform proved to be a win on multiple fronts, delivering measurable benefits across the entire event lifecycle.

• High attendee satisfaction with fast, easy check-in that set a positive tone for the event
• Operational efficiency improved as staff could focus on more significant tasks without being bogged down by registration logistics
• Sponsor success increased with more meaningful opportunities to connect with attendees
• Badge management was simplified with easy printing and exchange that didn't disrupt the event flow
• 3,000 attendees were efficiently managed alongside 70 sponsors and 241 sessions
• Average check-in time was reduced to under 8 seconds per attendee

Quick Tour: Our Event Management Walkthrough

A focused 20-minute session tailored specifically to your event's needs. Our event specialists will demonstrate exactly how run.events addresses your particular challenges.

• Personalized to your specific event
• Focused 20-minute format plus Q&A
• Led by event industry specialists
• Emphasis on your priority areas
• Practical solutions for your challenges

Ideal for: Event-specific needs, quick decision-making, focused solutions